Kirsten joined Tri-City Hearing in 2018. She received her Associate Degree in Health Information Technology from SUNY Broome Community College in 2010. She is a certified Registered Health Information Technician (RHIT) with expertise in electronic health records and insurance credentialing. Kirsten enjoys helping others and is passionate about providing excellent customer service. She will schedule a convenient appointment for you, answer questions regarding insurance and financing, and help make your hearing wellness experience most enjoyable.